Need a Repair?
Sweetwater’s Service Department is authorized to evaluate repairs for many pieces of gear we sell. Our Service Technicians are factory trained and have the expertise to repair your gear right, the first time. And we do it while maintaining the fastest turnaround time in the industry.
IMPORTANT: Some evaluations and repairs must be sent directly to the manufacturer. Please contact our Service Department for more information.
Have a guitar or bass that needs some work? The Sweetwater Guitar Repair Shop offers everything from perfect Plek setups to repairs and mods to make your guitar a truly custom creation.
Fill out and submit a SweetCare Repair Request Form. If you prefer to contact our Service Department directly, you may do so by calling (800) 222-4700 extension 6400.